Priced by the house, not the headache.
Every tier starts at a monthly minimum and scales with the size of your home. You choose the level of care; your walkthrough confirms the exact number.
Essential Watch
Regular eyes on the house and a fast response when something goes wrong.
Premier Care
More frequent visits, vendors handled for you, and storm season covered.
Concierge Elite
Weekly visits, a dedicated property manager, and the house ready whenever you are.
What each tier includes
Every tier covers the basics. Each step up adds more visits, more hands-on help and less for you to think about.
| Service | Essential Watch | Premier Care | Concierge Elite |
|---|---|---|---|
| Eyes on the house | |||
| Home inspections | Monthly | Bi-weekly | Weekly |
| Photo report after every visit | Included | Included | Included |
| Video walkthrough | Not included | Included | Included |
| Repairs and vendors | |||
| Vendor dispatches | Up to 2 a month | Unlimited* | Unlimited* |
| HVAC and pest service coordination | Not included | Included | Included |
| Emergency response | Within 24 hours | Within 24 hours | Same day |
| Storm season | |||
| Storm prep and shutter coordination | Not included | Included | Included |
| Coming and going | |||
| Home readied before you arrive | Not included | Once a month | Unlimited* |
| Departure lockdown | Not included | Not included | Unlimited* |
| Holiday setup | Not included | Not included | Included |
| Your team | |||
| Dedicated property manager | Not included | Not included | Included |
*Unlimited means as often as you reasonably need, up to once a week. Emergency response is never capped.
How billing works
- Your monthly fee
- Every tier starts at its monthly minimum and scales with your home's square footage. Homes under 4,000 sq ft land at the minimum (4,800 sq ft at Concierge Elite). We confirm the square footage at your walkthrough before anything is billed.
- Billed quarterly
- We invoice every three months, in advance. There's a one-time $295 onboarding fee when you start.
- Vendors
- You pay the contractor directly, at their price. We charge a 15% coordination fee for sourcing, scheduling, access and checking the work, itemized on your invoice.
- Nothing big without your OK
- Non-emergency work over $500 waits for your approval.
- Leaving
- Cancel any time with 90 days' notice.
- Rate changes
- We give 90 days' written notice and raise fees no more than once a year. If you'd rather not continue, you can cancel effective the day the change starts.
Add-ons
Quoted separately, on top of your tier.
- Provisions and grocery stocking before you arrive (Concierge Elite)
- Welcome setup with flowers, an amenity basket and a card (Concierge Elite)
- Special projects management, at 15% of the vendor invoice
Get the number for your home.
Two quick steps. Tell us where the house is and how big it is, and you'll see your starting price right away.
Rather talk it through? Text 754-28VESTA or call.
Thank you. We've got it.
We'll text you shortly to set up a walkthrough. Want to move faster? Text 754-28VESTA.